COUNSELORS MORTGAGE, NMLS 323851
IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST COUNSELORS MORTGAGE CORP. SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO:
THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING
2601 NORTH LAMAR, SUITE 201
AUSTIN, TEXAS 78705
COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT:
http://www.sml.texas.gov
OR OBTAINED FROM THE DEPARTMENT UPON REQUEST:
BY MAIL AT THE ADDRESS ABOVE,
BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550,
BY FAX AT (512) 475-1360 OR
BY E-MAIL AT SMLINFO@SML.TEXAS.GOV.
THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS.
A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM.
FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.
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